Ligo - Notice history

Ambiente normalizado, enfrentamos um problema em nosso host de analitycs causando lentidão e intermitência na leitura de dados na tela de atendimento e Dashboards.

Resolvido

Serviço reestabelecido

Foi identificado uma instabilidade na plataforma, impedindo o uso da plataforma. Nossa equipe já normalizou o ambiente e esta monitorando o mesmo.

AWS restabeleceu os serviços mas segundo sua engenharia ainda farão ajustes ao longo do dia. 4:32 AM PST We can confirm connectivity and power issues affecting some instances in a single Availability Zone (sae1-az3) in the SA-EAST-1 Region. We have identified the cause of the issue and are working towards resolution. 5:03 AM PST At 11:10 PM PST on December 6 a small number of underlying hosts experienced power loss, affecting some customers in sae1-az3 in the SA-EAST-1 Region. Impacted customers were automatically notified via the Personal Health Dashboard. We quickly identified root cause and began working toward recovery. At 2:25 AM PST on December 7 additional hosts were impacted. Shortly after that we began to successfully mitigate impact and as of 4:00 AM PST we have begun to see recovery. We continue to work toward full resolution.

AWS identificou a causa e esta trabalhando na correção https://status.aws.amazon.com

Identificamos uma falha de conexão com a AWS, estamos aguardando a tratativa por eles